Legal · Terms of Service
These Terms govern access to and use of eeRegOS, including its websites, regulatory intelligence editions, modules, copilots, AI capabilities, workspaces, APIs, integrations and related services.
Effective September 27, 2026 · Last updated September 27, 2026
Please read these Terms carefully. By accessing or using the Services, you agree to these Terms if you have legal authority to do so. If you use eeRegOS on behalf of an organization, you represent that you are authorized to bind that organization. A separately executed enterprise agreement, order form, DPA or other written agreement may supplement or supersede portions of these Terms.
These Terms of Service (“Terms”) form an agreement between you and E&E Medicals and Consulting Inc. concerning your access to and use of eeRegOS™ and related Services.
If you do not agree to these Terms, you should not access or use the Services. Additional terms may apply to particular editions, modules, integrations, enterprise deployments or professional services.
You must have legal capacity to enter into these Terms. If you use the Services for a company or other organization, you represent that you have authority to accept these Terms on its behalf.
eeRegOS is intended primarily for professional and business use and is not designed as a consumer service for children.
You are responsible for maintaining the confidentiality and security of account credentials and for activities conducted through your account to the extent permitted by law.
Users must provide accurate account information, use reasonable safeguards, promptly report suspected unauthorized access and comply with applicable organizational access policies.
For organization-managed accounts, authorized administrators may provision or disable users, assign permissions, configure integrations and exercise other administrative controls over the organization's workspace.
The Services may include regulatory intelligence, regulatory research, pathway and classification analysis, submission support, document analysis and drafting, evidence mapping, jurisdiction comparisons, regulatory change intelligence and related workflows.
Available editions or modules may address medical devices, pharmaceuticals, biologics, cell and gene therapies, combination products, quality management, post-market activities, clinical development, promotional or labeling review, AI assurance and cybersecurity.
Features may evolve over time. We may modify, improve, add, discontinue or replace features subject to applicable contractual commitments.
Paid Services may be offered through subscriptions, enterprise agreements, order forms or other purchasing arrangements. Pricing, billing frequency, authorized users, usage allowances, term, renewal provisions and applicable fees will be identified at purchase or in the governing agreement.
Unless otherwise stated in an applicable agreement, fees are exclusive of applicable taxes. Customers are responsible for taxes they are legally required to pay, excluding taxes based on eeRegOS's net income.
Renewal, cancellation and refund rights will be governed by the applicable order, subscription terms and mandatory law.
“Customer Content” means information, documents, prompts, files, records and other material submitted to the Services by or for a customer or user.
As between eeRegOS and the customer, ownership of Customer Content remains governed by the customer's existing rights and applicable agreement. Submission of Customer Content does not by itself transfer ownership to eeRegOS.
You grant eeRegOS the rights reasonably necessary to host, process, transmit, reproduce and otherwise use Customer Content to provide, secure, maintain and support the Services, subject to applicable agreements and law.
You represent that you have the rights, permissions and lawful basis necessary to submit Customer Content and instruct eeRegOS to process it.
eeRegOS may use artificial intelligence, machine learning, retrieval systems and other automated technologies to provide regulatory intelligence and workflow support.
AI-generated content can contain errors, omissions, outdated information, incorrect citations, unsupported interpretations or outputs inappropriate for a particular product or jurisdiction.
You are responsible for reviewing and validating consequential outputs before relying upon them. Regulatory conclusions should be verified against current authoritative sources and evaluated by appropriately qualified professionals.
No eeRegOS analysis, score, recommendation, draft, pathway assessment or other output constitutes a promise or guarantee of regulatory clearance, approval, certification, conformity assessment, reimbursement or commercial success.
The Services do not replace regulatory authorities, notified bodies, legal counsel, clinical professionals, quality professionals or other qualified experts where their judgment is required.
You may not use the Services to:
Additional acceptable-use restrictions may apply under enterprise agreements or specific product terms.
eeRegOS, its software, interfaces, platform architecture, branding, trademarks, documentation, workflows and other proprietary materials are owned by E&E Medicals and Consulting Inc. or its licensors, except for Customer Content and third-party materials.
Subject to these Terms and applicable payment obligations, eeRegOS grants authorized users a limited, non-exclusive, non-transferable, revocable right to access and use the Services during the applicable subscription or authorized access period.
No rights are granted except those expressly stated in the applicable agreement.
Where the parties exchange non-public information designated as confidential or that reasonably should be understood to be confidential, each party should protect such information using reasonable care and use it only for authorized purposes.
Enterprise confidentiality obligations may be governed by a separate NDA, master services agreement, enterprise agreement or order form.
The Services may interoperate with third-party platforms, data sources or applications selected by the customer. Third-party services are governed by their own agreements and privacy practices.
eeRegOS is not responsible for third-party services outside its control. Customers are responsible for authorizing integrations and ensuring their use complies with applicable organizational requirements.
Our Privacy Policy describes how personal information is handled when eeRegOS acts for its own purposes. Enterprise processing may also be governed by a Data Processing Addendum and other contractual terms.
Customers are responsible for determining whether Customer Content may lawfully be submitted to the Services and for providing notices or obtaining permissions required by applicable law.
Protected Health Information should not be submitted unless the applicable environment has expressly been approved for PHI processing and any required Business Associate Agreement is in effect.
If you voluntarily provide suggestions, ideas or feedback concerning the Services, you permit eeRegOS to use that feedback to evaluate and improve its products without restricting your ownership of underlying Customer Content or confidential information.
We seek to provide reliable Services but do not guarantee uninterrupted or error-free availability unless a specific service-level commitment is included in a separate written agreement.
Maintenance, security events, third-party dependencies, force majeure events and other circumstances may affect availability.
Access may be suspended or terminated where permitted by the governing agreement, including for material breach, security risk, unlawful activity, nonpayment, misuse or circumstances requiring action to protect the Services, customers or third parties.
Customers may terminate according to their subscription, order form or enterprise agreement. Following termination, access to Customer Content and deletion or return procedures will be governed by applicable contractual terms and retention requirements.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT FOR EXPRESS WARRANTIES IN A SEPARATE WRITTEN AGREEMENT, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
eeRegOS does not warrant that every output will be accurate, complete, current or suitable for every regulatory purpose, or that use of the Services will result in a particular regulatory outcome.
Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.
Any limitation of liability should be interpreted subject to applicable law and any separately negotiated enterprise agreement.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EEREGOS AND E&E MEDICALS AND CONSULTING INC. WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS OPPORTUNITY, GOODWILL OR DATA, ARISING FROM OR RELATING TO THE SERVICES, EXCEPT WHERE SUCH EXCLUSION IS PROHIBITED BY LAW.
Production note: A specific aggregate liability cap should be inserted only after counsel aligns it with eeRegOS pricing, insurance, enterprise contracting strategy and applicable law.
To the extent permitted by applicable law and subject to any enterprise agreement, customers may be responsible for claims arising from their unlawful use of the Services, Customer Content submitted without appropriate rights, or material violation of these Terms.
Enterprise indemnification obligations, defense procedures, exclusions and intellectual-property indemnities should be defined in the applicable negotiated agreement.
The governing law, venue and dispute-resolution mechanism should be specified in the final production Terms and coordinated with eeRegOS's enterprise contracting strategy.
Recommended legal review item: Because E&E Medicals and Consulting Inc. operates from Georgia, U.S.A., counsel can determine whether Georgia law and a Georgia forum should govern standard U.S. Terms and whether separate provisions are appropriate for international enterprise customers.
No arbitration, jury-trial waiver or class-action waiver should be published until reviewed and approved by qualified counsel for the jurisdictions in which eeRegOS will operate.
You must comply with applicable export-control, trade and sanctions laws in connection with use of the Services. You may not use the Services where such use would cause eeRegOS to violate applicable trade restrictions.
We may update these Terms to reflect changes in the Services, law, security requirements or business practices. When required, we will provide appropriate notice of material changes. The “Last Updated” date identifies the most recent revision.
If a provision is found unenforceable, the remaining provisions remain effective to the extent permitted by law. Failure to enforce a provision does not automatically waive it. Assignment rights, notices, order of precedence and other enterprise terms may be addressed in the applicable agreement.
These Terms, together with incorporated policies and applicable orders or enterprise agreements, constitute the agreement governing the applicable Services, subject to any stated order of precedence.
AI & regulatory intelligence
eeRegOS may assist with pathway analysis, classification, jurisdiction comparisons, submission readiness, evidence mapping, drafting, regulatory monitoring, QMS, post-market, clinical, labeling, AI assurance and cybersecurity workflows.
Users should verify material regulatory conclusions against current authoritative sources and apply appropriate professional review before making consequential decisions.
Enterprise legal framework
Enterprise engagements can be governed by a negotiated contractual stack appropriate to customer requirements.
Commercial terms, licensing, service scope, warranties, liability, confidentiality and other negotiated obligations.
Privacy roles, processing instructions, subprocessors, security, international transfers, deletion and data-subject assistance.
Where offered, availability commitments, support levels, incident communications and service remedies.
Permitted AI processing, training restrictions, providers, retention, confidentiality and enterprise governance.
Technical and organizational measures, security reviews, incident obligations and enterprise controls.
Available only for environments expressly approved for PHI processing and where the required contractual and technical framework exists.
Contact our team for help with legal, privacy, security, or enterprise documentation.
